How We Support You

Our Commitment to Service

Attentive’s dedication to personalized attention for our brokers and clients sets us apart. By choosing Attentive, you can be confident in receiving unparalleled support, ease of administration, and a team of experts to support any conversation.

For nearly a decade, we have built a superior infrastructure that includes:

Highly experienced and caring team​

Dedicated relationship managers as a single point of contact

Payroll specialists to assist set-up and ongoing needs

Readily available on-staff ERISA attorney and compliance experts

Proprietary tax calculation engine that facilitates data collection

Proprietary client and member management system

Broker Support

Sales support

When it comes to selling our program, we don’t expect you to do it alone. We will be an extension of you and your team and provide as much or as little assistance as you need. Whether it’s selling, presenting, compliance questions, or conversations with the C-suite, you will always have a partner in Attentive.

Enrollment support

At Attentive, we know that the impact of any program hinges on successful enrollment. Whether it’s strategy, communication, education, or execution, we have the expertise and technology to support you.

Ongoing support​

Once the program is up and running, we continue to be a partner for you and your clients throughout the year. Your dedicated account manager is always on call for any questions. We will assist your clients with new hires, terminations, or any other changes each month

Employer and Employee Support

Implementation support

When it comes to implementing our program, we don’t expect you to do it alone. We will be an extension of you and your team and help you every step of the way. Whether it’s coordinating the timeline, walking your team through payroll adjustments, preparing all required documentation, or compliance questions, you will always have a partner in Attentive.

Employee education and enrollment

We also make sure that your employees fully understand the program and all of its benefits.  We will provide educational materials and can even manage the enrollment from start to finish if that is needed.

Employee support

We have a dedicated membership team that is at the ready for the employees.  Whether they need help navigating their benefit options, need assistance logging into the app, or getting family members added to the program, we are delighted to be of service.

Ongoing administration

Once the program is up and running, we continue to be your partner throughout the year. Your dedicated account manager is always on call for any questions. We will assist you with new hires, terminations, or any other changes each month. 

What Our Brokers Say